Terms & Conditions

These are the terms for ordering 90z Re:master®. This page also serves as the disclosure required by the Japanese Specified Commercial Transactions Act.

Seller

Business name
C.r.e.a.m. Team Records (operated by Cream Team Marketing LLC)
Representative
Takahiro Yamaguchi
Address
Fuji Building 40 7F, 15-14 Sakuragaokacho, Shibuya-ku, Tokyo
Phone
03-4360-5645 (8:30 - 18:00, excluding weekends and holidays)
E-mail Address
info@creamteamrecords.com

Selling price

¥16,800 per track (tax included)
Orders placed from outside Japan are US$110.

Costs other than the price

None. This is a digital service, so there are no shipping fees. Data transfer costs are paid by the customer.

Payment methods and payment timing

Credit card only. Payments are processed by Stripe. Payment is finalized at the time of application.

Turnaround and delivery

It takes a few days from the moment we receive your audio, because the track runs through analog hardware in real time. The exact time varies with the number of tracks and the material. We email you a download link when it is finished.

Submission data specifications

  • WAV or AIFF (24-bit 48kHz recommended)
  • Remove all limiters and maximizers from the master bus.
  • Please ensure that the peaks stay between -3dB and -6dB even in the loudest sections.

If the peaks exceed -3dB, the sound will distort. Once it passes through the actual hardware, it cannot be undone. Please re-export the audio.

Revisions, cancellation and refunds

One round of revisions is included at no charge. Every revision means running the track through the hardware again from scratch.

Once work has begun, the order cannot be cancelled. This is a digital service, so refunds are not available.

Handling hiss noise

We leave the hiss noise in. It is part of the texture. We apply a natural fade only where it stands out at the very start or the very end.

Cooling-off period

Cooling-off applies to door-to-door sales and similar transactions. It does not apply to mail-order sales, which is what this service is.

Contact Us

Mailinfo@creamteamrecords.com

Tel03-4360-5645 (8:30 - 18:00, excluding weekends and holidays)